We diagnose before we prescribe
Every business we meet already has a theory about what is wrong. Usually it is a symptom. We spend the first two weeks in your numbers, your systems and your team's actual working day before we recommend anything at all. Occasionally the honest finding is that you don't need a consultant — you need to fire a vendor, or raise your prices, or stop doing one thing. We will say so, and you will still have the two weeks' work in writing.